***
We have a
dedicated account representative
with
Authorize.net that can help you
get
setup. The account rep will make
sure you have the right account
and will
assist you getting setup with
authorize.net. Please see their
contact
information at the bottom of this
document. ***
Introduction
This guide is designed to
introduce you to the exciting changes we
have made to our credit card
processing system. With a focus on
improving security and convenience, our
upgraded system aligns with the stringent
requirements of the Payment Card
Industry (PCI) while providing a smoother
experience for you and your
customers.
In this guide, we will walk you
through the key features and benefits of
our enhanced credit card processing
system, ensuring that you have all the
information you need to make a seamless
transition. By integrating with
Authorize.net, a leading payment gateway
solution, we have taken significant steps
to bolster security and simplify the
payment process.
We understand the importance of
safeguarding your customers' credit card
information, which is why our upgraded
system emphasizes secure practices and
adheres to industry standards. With
Authorize.net,
you can expect enhanced protection against
unauthorized access and breaches,
allowing you to instill trust and
confidence in your customers.
We recognize that change can
sometimes be daunting, but rest assured, our
dedicated support team is here to
assist you at every step. Should you have any
questions or concerns, please do
not hesitate to reach out to us. We are
committed to ensuring a smooth and
successful transition for your towing
business.
Getting started with Authorize.net
To begin utilizing the enhanced
credit card processing system, you will
need to register with Authorize.net.
This section will guide you through the
registration process, ensuring that you
have everything set up correctly to take
advantage of the system's features and
benefits. Please work with the dedicated
account representative to get your
account setup.
Step 1: Create an Authorize.net
Account
We have a dedicated representative
with
Authorize.net that
will help you get started. Please email
the account representative with your
contact details. They will reach back out
to you and walk you through account setup.
Most applications are approved
immediately and go live within 24
hours. Authorize.net
offers two types of accounts, the account
representative
will make sure you have the correct
account type.
All-in-One Account: If you
are
looking for a comprehensive solution that
includes both payment gateway
services and a merchant account, the
All-in-One Account is a suitable choice.
This option allows for seamless
integration between payment processing and
fund
transfers directly to your account.
Payment Gateway Only Account: If you
already have a merchant account and
are solely interested in integrating
Authorize.net as your payment gateway, the
Payment Gateway Only Account is the
appropriate selection. This account type
enables you to benefit from
Authorize.net's
secure payment processing capabilities
while continuing to use your existing
merchant account.
Step 2: Obtain Your Authorize.net
Credentials
After successfully registering,
you will need to get API credentials from
Authorize.net, including an API login
ID and a transaction key. These
credentials are crucial for integrating
Authorize.net
with our credit card processing system and
ensuring secure communication. You
can follow the instructions in the link
below or work with the Authorize.net
account representative to walk you through
the process.
Step 3: Integrate Authorize.net with The
Exchange
Once you have obtained your
Authorize.net
credentials, please call us to let us know
what they are so we can test the
integration and complete the setup. We
will work with you to configure the
necessary settings and establish a secure
connection between our system and
Authorize.net.
Transaction Workflow
Preauthorization Process
According to your instructions,
The Exchange will handle the preauthorization
of payments when a customer calls
in for towing services. This step ensures that
the necessary funds are reserved
for the transaction and allows for a
streamlined payment process.
Client Completion Options
After preauthorization, clients
have two options to complete the transactions
with their customers:
- Driver Completion: Your staff
will take charge
of completing the transaction. They
will be able to view a
preauthorization in
the Authorize.net mobile app and can
complete the transaction easily and
securely.
This option allows for seamless and
efficient payment experience between
The
Exchange, your staff, and your
customers.
- Assistance from The Exchange: If you prefer
assistance in completing the
transaction, your staff have the
option to call us
back and our team can finalize the
payment.
By offering both options, we
aim to accommodate your preferences and needs,
while ensuring a secure and
hassle-free payment process for your
customers.
The Exchange understands the
importance of maintaining the highest level of
security and privacy for all
transactions. Our enhanced credit card
processing system adheres to industry
best practices and PCI requirements to
safeguard the sensitive credit card
information of your customers.
Enhanced Security Measures
At The Exchange, we are
dedicated to prioritizing the security and
privacy of your customers' sensitive
credit card information. With our enhanced
credit card processing system, we
have implemented measures to safeguard
transactions and comply with Payment
Card Industry Data Security Standards (PCI
DSS).
Secure Data Transmission
We have taken significant steps to
eliminate the
transmission of credit card details over
insecure channels such as SMS, fax, or
email. Instead, we strongly encourage secure
communication channels to protect
sensitive information. By minimizing exposure
to potential security risks, we
are actively working towards ensuring the
confidentiality and integrity of your
customers' data.
Tokenization
As part of our commitment to data
security, we utilize
tokenization technology. This process replaces
sensitive credit card data with
unique identification tokens. While
tokenization offers an additional layer of
protection for your customers' information, we
continuously assess and refine
our tokenization methods to meet evolving
security needs.
PCI Compliance
We understand the importance of PCI
compliance in
maintaining the highest level of security for
credit card transactions. We
strive to adhere to PCI DSS requirements, we
continuously evaluate and enhance
our systems and processes to align with the
latest industry standards and
implement necessary security measures.
Conclusion
We appreciate your trust in The
Exchange as your answering
service and towing dispatch company. With our
enhanced credit card processing
system, we are dedicated to providing you with
a secure, efficient, and
convenient payment process for your business
and customers.
If you have any further questions or
require additional
support, please don't hesitate to reach out to
our dedicated team. We are here
to assist you every step of the way and ensure
your satisfaction with our
credit card processing system.
Authorize.net Account
Representative
Press option 3 for Sales